Terms of service

Last updated: [20/02/2026]
1. Overview
These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Nura Core Health (“we”, “us”, “our”).
Nura Core Health provides personalised health analysis reports, lifestyle guidance, and related wellness services delivered primarily online.
By accessing or using our website or services, you agree to be legally bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, you must not use our website or services.
2. Nature of Services
Nura Core Health provides educational and informational wellness services.
We do not:
  • Provide medical advice
  • Diagnose medical conditions
  • Prescribe medication
  • Replace GP, consultant, or specialist care
  • Provide emergency medical services
All information, reports, and recommendations are for educational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment.
You must consult your GP or qualified medical practitioner before making changes to medication, supplements, diet, or treatment plans.
If you have a medical emergency, contact your GP or emergency services immediately.
3. Eligibility
You must be 18 years or older to purchase services.
By using our services, you confirm that:
  • The information you provide is accurate and complete
  • You understand the service is educational in nature
  • You take full responsibility for any decisions made based on our reports
4. Orders and Payment
All purchases are subject to acceptance by us.
Payment must be received in full before services begin.
Due to the personalised and digital nature of our services:
  • Once work has commenced, refunds are not guaranteed.
  • If you change your mind before work has started, you may request cancellation.
Refunds (if applicable) are handled in accordance with UK consumer law.
5. No Guarantee of Outcomes
Health results vary between individuals.
We do not guarantee:
  • Specific health outcomes
  • Resolution of symptoms
  • Prevention of disease
  • Improved performance
You acknowledge that lifestyle, compliance, underlying conditions, and individual biology influence outcomes.
6. Limitation of Liability
To the fullest extent permitted by law, Nura Core Health shall not be liable for:
  • Any direct or indirect loss
  • Health complications arising from implementation of recommendations
  • Loss of income, revenue, or opportunity
  • Consequential or incidental damages
Nothing in these Terms excludes liability for:
  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under UK law
7. Client Responsibility
You agree that:
  • You will disclose relevant health conditions
  • You will inform your GP before changing medication
  • You will not rely solely on our reports for medical decisions
  • You take responsibility for implementing recommendations safely
8. Intellectual Property
All content, reports, materials, graphics, branding, and text remain the property of Nura Core Health.
You may not:
  • Reproduce
  • Distribute
  • Sell
  • Share reports publicly
  • Use content commercially
Without written permission.
9. Privacy and Data Protection
We process personal data in accordance with UK GDPR and our Privacy Policy.
Health information provided by you is treated as sensitive data and handled securely.
Our website may be hosted by third-party platforms (such as Shopify), which process data in accordance with their own privacy policies.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their content, policies, or services.
11. Corporate Services
Corporate wellness services are subject to separate written agreements where applicable.
Nothing on this website constitutes a binding corporate contract.
12. Termination
We reserve the right to:
  • Refuse service
  • Cancel orders
  • Terminate access
If these Terms are breached.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to Terms
We may update these Terms from time to time.
The latest version will always be available on this website.
Continued use of our services constitutes acceptance of any updated Terms.
15. Contact
For questions regarding these Terms, please contact:
hello@nuracorehealth.com