Privacy policy
Last updated: [23/02/2026]
Nura Core Health is committed to protecting your privacy and handling your personal data responsibly.
This policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR).
1. Information We Collect
We may collect:
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Name
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Email address
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Billing information
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Health information you voluntarily provide
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Lifestyle details
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Supplement and medication information
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IP address and website usage data
Health data is classified as sensitive personal data and is treated with additional care.
2. How We Use Your Information
We use your data to:
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Provide personalised health reports
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Process payments
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Communicate with you
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Improve our services
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Comply with legal obligations
We do not sell your personal data.
3. Legal Basis for Processing
We process your data based on:
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Contractual necessity (to deliver purchased services)
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Legitimate interests (business operations)
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Explicit consent (for health data)
You may withdraw consent at any time.
4. Data Storage and Security
We take reasonable technical and organisational measures to protect your data.
Your information may be processed using secure third-party platforms such as:
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Shopify (website hosting and payments)
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Email service providers
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Secure cloud storage
These providers process data in accordance with their own privacy policies and security standards.
5. Data Retention
We retain data only as long as necessary to:
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Deliver services
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Comply with legal requirements
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Maintain business records
You may request deletion of your data unless we are legally required to retain it.
6. Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Correct inaccurate data
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Request erasure
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Restrict processing
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Object to processing
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Request data portability